FAQ

Are you trading company or manufacturer ?

Yes, We are factory, all machine is made by ourself and we can provide customize service according to your requirement.

How can I ensure that I get high-quality machine?

As a manufacturer, we have a strict supervision and control of every manufacturing step from raw materials purchasing, brands choosing to parts processing, assembling and testing.

How can I install my machine when it arrives?

We not only send a technician to install it, but we also send your contactor to help you install and train it. 

What about your warranty? 

Our warranty is 1 year, all machine parts can be replaced free of charge within 1 year if they are broken (not including those made by man). 

What is the material of your machine? 

Our machine is using SUS 316L for touch products and the rest of the machine’s appearance is SUS304.